Frequently Asked Questions
If there is anything that we haven’t covered on this page then please don’t hesitate to get in touch with the team at Cranborne Lodge.
Your Visit to Cranborne Lodge
How do I get to Cranborne Lodge?
If you are arriving by car the address for your sat nav is Cranborne Lodge, 10 Castle Street, Cranborne, Wimborne, Dorset BH21 5PZ
If you are coming by train the nearest station is Sailsbury via South Western rail.
We are only an hour and a half train journey from Central London. It is then a short 25 minute taxi ride to the hotel. If you would like assistance with transfers please contact us prior to travel.
If you are planning to fly in by plane, we would recommend Southampton airport as your destination, located only 40 minutes away by car.
If you are coming by helicopter, please arrange with our team to land on the estate.
Is there onsite parking?
Free parking is available for guests and visitors.
We are also pleased to offer a Tesla charging point to guests of Cranborne Lodge. If you wish to use this facility, please speak to our reception team.
Is there free Wi-Fi at Cranborne Lodge?
Absolutely, free Wi-Fi is available throughout the property.
Are children allowed at Cranborne Lodge?
We are a family friendly venue and welcome children of all ages.
Please note some of our events will have specific age limitations attached.
Are dogs allowed at Cranborne Lodge?
If you would like to bring your four-legged friend to stay, please do so by prior arrangement.
We welcome well behaved dogs in a small number of bedrooms and public areas at Cranborne Lodge. We ask that you keep your dog on a lead in the house and gardens.
Our dog-friendly rooms do incur an extra £50 per dog cleaning charge. We further reserve the right to charge a reasonable fee in respect of any damage or specialist cleaning that may be required.
To book a dog friendly room please e mail us enquiries@cranbornelodge.com
Smoking
Following the UK smoke free law, it is strictly prohibited to smoke in all internal parts of Cranborne Lodge.
If you are found to have been smoking in your room, a £150 charge will be added to your final bill. Smoking is permitted outside the hotel in designated smoking areas.
Village life
Cranborne Lodge is nestled in the heart of Cranborne village and we would ask all our guests to be respectful of our neighbours, especially late at night.
Staying at Cranborne Lodge
How many bedrooms are in Cranborne Lodge?
We are delighted to offer 11 en-suite bedrooms within the main house.
Check in & departure times
You are welcome to check in from 3pm, and we ask that you vacate by 11am on the day of departure.
If you wish to arrive early or stay late we cannot guarantee this will be possible, but we will try our best. Please contact the team at enquiries@cranbornelodge.com
What products will I find in my room?
Your room will be stocked with Temple Spa products including: shampoo, conditioner, body wash and hand soaps which you are welcome to use. As part of our sustainability commitment these are all presented in refillable containers.
Should you be in need of extra during your stay, please contact our team.
Do you provide cots or extra beds for children?
We can provide extra beds for children or adults at a charge of £45 per night. Please advise at the time of booking if you require any.
We do not provide cots for infants.
Can I easily book a taxi to or from Cranborne Lodge?
We do advise booking in advance for all taxi journeys throughout your stay. Our team would be delighted to book these for you to ensure your visit is as seamless as possible.
Does Cranborne Lodge serve food?
We work with a wide range of local chefs and caterers for our weddings and private events, creating bespoke menus to suit each and every occasion.
Our Peony Bar is open from 5-9pm serving a selection of charcuterie boards and bar snacks
What is there to do locally?
We are situated in the heart of Cranborne Chase, a National Landscape and designated Area of Outstanding Natural Beauty, which covers 380 square miles of countryside, overlapping the boundaries of Wiltshire, Dorset, Hampshire and Somerset. The landscape is an International Dark Sky Reserve, one of only 21 in the world, recognised for the quality of its night skies and a fantastic place to go stargazing.
The diverse panoramic landscape is rich in flora and fauna, discover rare orchids and butterflies as you walk across the majestic open downland, or take in the archaeological and historical sites nearby, regular digs are still making significant discoveries about our heritage. The church and Pagan Rings at Knowlton and the Mysterious Dorset Cursus are close by as well as many Neolithic and Roman routes as well as Bronze Age barrows.
Local villages offer a bountiful selection of pubs and restaurants as well as village shops, many selling produce sourced from the local estates. Cranborne itself has been an inspiration for authors and poets alike over the years with Tess of the D’urbervilles by Thomas Hardy and poems by Rupert Brooke both featuring the Inn at Cranborne in their work.
Cranborne Lodge is also positioned on the edge of the New Forest National Park which has the largest area of heathland in the whole of Europe, making it the perfect location for long leisurely walks and adventurous exploration.
New Forest ponies roam free and are often found strolling through the charming villages, and across the vast space of stunning countryside.
This national park is home to historical villages and towns, each with their own characterful features and stories to tell.
There is plenty to do right on the doorstep for even the most discerning of individuals.
Events at Cranborne Lodge
Is Cranborne Lodge an exclusive use venue?
Absolutely, Cranborne Lodge is available for weddings as well as private and corporate events.
Can I have my wedding at Cranborne Lodge?
Cranborne Lodge is the perfect wedding venue, offering tailored celebrations in a timeless, elegant setting.
We have a licence to hold civil ceremonies in a variety of our function spaces including the stunning Avenue of Trees.
How much does it cost to host a wedding at Cranborne Lodge?
We have a variety of different options for weddings, intimate gatherings or grand celebrations. Whatever your vision we will help you create a day that is uniquely yours.
For more information please contact: enquiries@cranbornelodge.com
Terms and Conditions
What are your payment terms and guarantee policy?
Full payment for all experience packages is taken upon booking.
A deposit will be taken at the time of booking for all Wedding, Event and Private Hire bookings. The outstanding balance will be due 4 weeks before the event date.
Please refer to our Terms and Conditions page for full details.
Terms and Conditions for Corporate Hire
Full Terms and Conditions are available on this page.
Cancellation policy for Corporate Hire
Please refer to our Terms and Conditions page for full details.
Terms and Conditions for Weddings and Private Events
Full Terms and Conditions are available on this page.
Cancellation policy for Weddings and Private Hire
Please refer to our Terms and Conditions page for full details.
Booking changes
Rates are subject to change and we reserve the right to change your accommodation should we need to, with assurances that you will not be moved to a room that is below the standard of your booking.
Damages
In the event of any damage or loss to the contents of your room we reserve the right to charge the credit or debit card used to book your reservation with either the full cost of repairing and cleaning such item(s) or, if this is not possible, the replacement cost with new.
This will include stains to any of the soft furnishings, carpets and rugs.
We regret that we cannot be held responsible for any loss or damage to personal items during your visit. We therefore recommend that valuables are not left unattended or are given to reception to be stored in our safe.
